Privacy Policy
Last Updated: April 2025
The Council of Southeast Pennsylvania, Inc. (“The Council”) is committed to protecting the privacy of those who access our website: https://www.councilsepa.org. This Privacy Policy explains what personal information we collect, how it is used, who it may be shared with, and your rights regarding your data.
1. What Personal Information Is Collected
Visitors may voluntarily provide personal information when:
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Registering for events
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Making a donation
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Contacting us via forms or email
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Applying for a job
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Submitting comments or inquiries
Information collected may include, but is not limited to:
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Name
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Email address
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Phone number
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Mailing address
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Payment details (when applicable)
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Any other information voluntarily provided
Important: Please do not include personal health information or clinical concerns when communicating via our website. In emergencies, call 911.
2. How Personal Information Is Used
The Council uses your information for the following purposes:
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Responding to inquiries and complaints
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Registering for events
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Processing donations, payments, or refunds
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Evaluating job applications
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Improving website usability and performance
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Conducting quality assurance and operational evaluations
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Ensuring fraud prevention and compliance
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Communicating about our programs, services, and events
We also collect anonymous site usage data to enhance our online experience.
3. Who Personal Information Is Shared With
We do not sell or share personal information with third parties.
Information will only be disclosed as required or permitted by law, including:
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For research, audits, or evaluations
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To report crimes on Council property
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During medical emergencies
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When reporting suspected child abuse or neglect
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Under court order
Protected health information (PHI) is subject to strict confidentiality under HIPAA and 42 CFR Part 2, and cannot be disclosed without your written consent, except as outlined above.
4. SMS Consent
The Council may use SMS (text messaging) to communicate for non-marketing purposes, such as:
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Appointment reminders
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Follow-ups
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Wellness check-ins
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Providing requested resources
SMS consent is not shared with third parties or affiliates for marketing purposes. Your written consent will be obtained prior to any SMS communication.
5. Children’s Privacy
We do not knowingly collect information from children under 18. If you believe a child has submitted personal information without parental consent, please contact us at (215) 345-6644 or info@councilsepa.org.
6. Data Retention and Access
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Comments and metadata are stored indefinitely.
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Registered users may view, edit, or delete their personal data (except usernames).
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You may request an export or deletion of your data at any time.
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To opt out of fundraising emails, contact giving@councilsepa.org.
7. Your Rights Under HIPAA
You have the right to:
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Request limits on data use or sharing
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Request confidential communication methods
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Access and review your health records
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Request corrections to your health records
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Receive a record of disclosures made
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Obtain a printed copy of this policy
8. Our Legal Duties
We are legally required to:
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Maintain the privacy of your health data
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Follow the practices described in this notice
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Notify you of changes to this policy
We may revise this Privacy Policy and will post updates with a new “Last Updated” date. Continued use of our services indicates your agreement to the revised terms.
9. Complaints
You may file a complaint with The Council, the Pennsylvania Department of Health, or the U.S. Department of Health and Human Services if you believe your privacy rights have been violated. You will not face retaliation for submitting a complaint.
10. Contact Information
Executive Director: Jennifer King
Address: 4459 W. Swamp Road, Doylestown, PA 18902
Phone: (215) 345-6644
Email: jking@councilsepa.org